Live demo: Mo Beauty Bar
Never lose a customer enquiry again.
Relay brings WhatsApp, Instagram and website enquiries into one shared inbox, assigns them automatically and warns you before anyone waits too long.
Amara Okoye3m
WhatsApp – Salon
Can I book knotless braids for tomorrow 10am?
→ Salon · Zara
Cleo Martin17m
Instagram – Mo Beauty
What wig is in your latest reel?
→ Wigtivity · Tasha
Ellie Turner42m
Website – Mo Beauty Bar
Requesting a refund — order #MB2107…
→ Customer Care · Priya
One shared inbox
Every WhatsApp line, Instagram account and website form in one place — each message keeps its exact source.
Automatic assignment
Route by line, then keywords, then round-robin within the team. No more 'who's got this?'
Response-time SLAs
A timer starts on every new enquiry and stops on first reply. Warning and overdue states are tracked per team.
Oversight, not admin
Owners see exceptions and performance. Agents just work their own inbox.